Trust Center

How we earn your trust

Verification

A green tick means our team has checked a government document (GST, trade licence or Shop Act), the owner's ID and a live selfie. Verification confirms the business exists and is run by the person listed. It does not certify the quality of their work.

The WoW Score (0–100)

• Verification & trust35%Documents, account age, complaint history
• Review quality30%Rating, volume and recency of genuine reviews
• Response speed20%How quickly calls and requests are answered
• Profile completeness15%Hours, photos, services and prices filled in

Paid plans never change the WoW Score. They affect placement only, and paid placements are always labelled "Featured". The score is a signal, never a guarantee.