Privacy Policy

1. Data We Collect

We collect only the minimum necessary information to provide directory and marketplace services:

• Account Information: Name, phone number, email address, profile avatar.
• Business & Ad Data: Business name, address, GST/trade license (optional for verification), photos, pricing, locality in Hyderabad.
• Technical Identifiers: IP address, device metadata, browser type, and cookie identifiers for session management.
• Communications: Messages, feedback, quotes, and customer support inquiries.

2. Purpose of Processing (DPDP Act)

Your personal data is processed strictly for specified, legitimate purposes:

• Connecting local buyers with sellers and local businesses in Hyderabad.
• Preventing marketplace fraud, spam, and unverified commercial listings.
• Authenticating user accounts via Firebase Authentication OTP and OAuth.
• Complying with statutory reporting requirements under Indian law.

3. Your Data Principal Rights

Under the Digital Personal Data Protection Act, you have the right to:

• Access: Request a summary of your personal data processed by us.
• Correction & Erasure: Update outdated profile details or request complete account deletion.
• Grievance Redressal: Submit inquiries or complaints to our designated Grievance Officer.

4. Contact & Grievance Redressal

For privacy requests or grievance escalations, contact:
Grievance Officer: Legal & Privacy Team
Email: privacy@hyderabadwow.com / legal@hyderabadwow.com
Address: HyderabadWOW Technologies, HITEC City, Hyderabad, Telangana 500081.